Shipping policy

Shipping Details

Last updated: August 2026

At ThermaCore.store, we strive to deliver your order as quickly and safely as possible. Below you will find all the information about our shipping methods and estimated delivery times.

Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

Destination Method Estimated Delivery
Australia (Domestic) Standard Shipping 3–7 business days
Australia (Domestic) Express Shipping 1–3 business days
International Standard International 7–21 business days
International Express International 5–10 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. We offer free standard shipping on eligible orders — check the cart page for current promotions.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package via the carrier’s website.

International Orders

International customers are responsible for any customs duties, import taxes, or fees charged by their country’s customs authority. ThermaCore.store is not responsible for delays caused by customs clearance.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please reach out to our support team: